5-Year
Warranty
All Eagle Ceramic knives, including: are warranted to be free from detects in materialsl orand workmanship are covered by our limited
5-year warranty. The warranty period is valid for five (5) years following after
its the original purchase
date. In
the event such a defect occursDuring the warranty period, Universal
Relations Incorporated (URI) will repair or replace the defective knife or product free of charge. This warranty provides the original
purchaser with
specific remedies in the event of defects in our product, materials and workmanship. Accidental damage or any damage resulting from the improper use or care of the product is not covered
under the terms of this written warranty statement – Minor damage may be remedied by utilizing our free warranty period repair service (Warranty Service).This warranty extends only to
the knife's original purchaser. This warranty does not cover the damage caused
by improper use of the knife, or accidental damage to the knife. Small chips or
broken tips are not covered by this warranty, but can often be corrected by
re-sharpening. Stains can be removed by soaking the knife in a mild bleach
solution or acetone.
To process initiate, inquire, or check status re: yyour warranty claim or our warranty service
pleaseyou may e-mail us at: warranty@urieagle.com
Or…
You may complete the warranty process entirely by
regular mail…simply send us your full name, your return address
to ship the new or repaired knife, location of purchase, date of
purchase fill out the
warranty from attached – don’t forget to, enclose your
proof of purchase and your knife—then ship to:
URI, P.O. Box
3805, Redondo Beach, CA, 902772300 McDermott Rd., Suite 200, Plano, Texas 75025,
Attention: Customer Service
URI will
repair or replace the knife as its sole option.
THE ABOVE WARRANTY IS
EXCLUSIVE AND URI MAKES NO OTHER WARRANTIES, EFITHER EXPRESSED
OR IMPLIED, REGARDING THE KNIVES SOLD DIRECTLY BY US OR BY ANY DEALER OFFERING
OUR PRODUCTS FOR SALEFE. OF RELATING TO ITS QUALITY, PERFORMANCE,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. URI SHALL
NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER
A CLAIM IS BASED ON CONTRACT, TORT, WARRANTY OR OTHERWISE. UNLAWFUL USE OF OUR PRODUCT OR
DAMAGES RESULTING
FROM THE MISUSE OF OUR PRODUCT. IN NO EVENT
WILL URI'S LIABILITY TO YOU EXTEND TO ANY THIRD PARTY OR EXCEED THE ORIGINAL
PURCHASE PRICE OF THE KNIFE. AS WITH ALL SHARP OBJECTS –
KEEP THE KNIFE AWAY FROM CHILDREN, OR PERSONS, WHICH COULD BE HARMFUL TO THEMSELVES OR OTHERS WHILE IN POSSESSION OF A SHARP OBJECT. URI SHALL NOT BE LIABLE FOR
INJURIES CAUSED BY ANY
PERSON DURING USE
OR MISUSE OF OUR PRODUCTS WHETHER ACCIDENTAL OR INTENTIONAL.IN NO EVENT WILL URI'S
LIABILITY TO YOU OR ANY THIRD PARTY EXCEED THE
ORIGINAL PURCHASE PRICE OF THE KNIFE.
RE-SHARPENING
If you'd like to have your
knife re-sharpened, please fill out form attached, package your knife carefully
(you can send up to 2 knives) and send with a $10 check for shipping and
handling to:
Universal Relations
Incorporated, P.O. Box 3805, Redondo Beach, CA, 90277
Attention: Knife re-sharpening
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